Conference Speakers

 Monday July 22, 2019
Pre-Conference: PDF Remediation for ADA Compliance
Speaker: Stacey Rayos, Web & Mobile Accessibility Professional, ilumino
Time: 3:00 pm-5:00 pm

Accessibility Subject Matter Expert Stacey Rayos will light the path to document accessibility under section 508 and WCAG. This training session will cover remediation tactics, test tools and checkers, source file management, and export procedures. Hands-on remediation of example FLGISA member documents will demonstrate real-life scenarios. The materials will be delivered with an overarching focus on the current legal landscape, member responsibilities, and guidance on creating a policy for your organization. Attendees will leave equipped with hard skills for managing accessible documents. Read About Stacey Rayos
New Member Welcome and Orientation
Moderator: FLGISA Board of Directors
Time: 5:00 pm-5:30 pm
The FLGISA Board of Directors invites new members or first-time conference attendees to this informative session. Or if you are a long-time member come meet some of the newest FLGISA members.  We look forward to meeting you!
 Tuesday July 23, 2019
Keynote Session:  How to Thrive Under Unprecedented Disruption
Keynote Speaker: Thornton May
Time: 8:45 am-10:15 am
Psychologists and therapists [without violating patient privacy] document that “disruption” in general and “digital disruption” in particular have been a recurring source of public sector angst. Futurist Thornton May via a highly interactive session will share results of a six-year, seven university, six hundred organization study of disruption. Read About Thornton May
Session: What To Do When Machines Do Everything in Government!
Speaker: Robert Brown, Cognizant Center for the Future of Work
Time: 11:15 am-12:00 pm
The rise of A.I. is fundamental to new breakthroughs in local government. But even when machines “do everything,” there will still be lots for humans to do, it just won’t be all the same tasks we’re doing today. Based on new research from Cognizant’s Center for the Future of Work, this session will present actionable advice and guidance on how to navigate the Age of AI, Algorithms and Automation and explore some of the new jobs we’ll see in local governments of the (not too distant) future that are emerging. You never know -- one day, YOU might be doing one of them! Read About Robert Brown
Session: Ransomware: Keeping Agencies out of the News
Speakers: Kevin Damghani, ITPartners+ and Matt Bussinger, Citrus County
Time: 11:15 am-12:00 pm

Many agencies are relying on outdated backup solutions. These solutions look good on paper and conform to requirements but are not adequate when hit by ransomware. Ransomware is now targeting governments and has led to high profile cases—like the city of Atlanta or Jackson County, Georgia—where agencies must disclose that they are paying a ransom to get their data back. Read About Kevin Damghani  Read About Matt Bussinger
Session:  Leading with Hi-Tech or Hi-Touch? Using EQ to Influence and Motivate Your Team
Speaker: Dr. Karen Jacobson
Time: 2:30 pm-3:15 pm

Your IQ or EQ – which one holds the power to help you become a more effective leader? In today’s business world your Interpersonal relationship skills will help you climb up the leadership ladder faster than your IQ and work skills. Emotional Quotient, also known as Emotional Intelligence (EI) is gaining its place as a key topic taught in the business world. This program will give you the skillsets to manage your emotions, increase your influence and elevate your relationships to the next level.  Read About Dr. Karen Jacobson
Session: Redefine the Possibilities of Wireless Networks and Deliver Value Beyond Connectivity
Speakers: Alexandra Gates, Aerohive Networks and Don Dennis, City of Clermont and Chris McDaniel, vTECH io
Time: 2:30 pm-3:15 pm
Access networking customers are looking to drive more ROI out of networks. Think “value beyond connectivity.” Gone are the days where wireless networks are provided for general internet access. Customers are now looking to gain valuable insight into user behavior and demographics while also gathering rich data and analytics on a day-to day basis. Customers, like the City of Clermont, are already taking advantage of this rich data by using it to make informed business decisions. Read About Alexandra Gates   Read About Don Dennis   Read About Chris McDaniel
Closing Keynote Session: Carpe Chaos: How to Get Along, Get it Done, and Have More Fun!
Keynote Speaker: Christine Cashen, A Dynamic Speaker, Inc.
Time: 4:15 pm-5:30 pm 
Seize the chaos! Life is messy. Change happens. There is never enough time. Well, it is time to take back your power and own your life! It doesn't matter what happens to you. What does matter is your response. What have you done to take care of YOU lately? It is time to Carpe Chaos! Seize your time, seize your energy and take the reins so you can be the boss of your life - all while enjoying one fantastic ride. Audience takeaways: • How to create a better day with more energy • Techniques on how to change your perspective • Get creative problem-solving techniques • Discover how to have less stress and more fun You don't want to miss this presentation. Join Christine for hot tips and strategies to achieve the best in your personal and professional life. You'll leave feeling charged up, motivated and excited to get back out there and work your magic. Read About Christine Cashen
 Wednesday July 24, 2019
Keynote Session: Leading Through Change, Challenge, and Chaos 
Keynote Speaker:  Libby Gill
Time: 8:45 am-10:00 am

How do you keep your workforce energized and enthusiastic as they tackle ongoing change? How do your leaders help their team members cope with overwhelm and ambiguity?  By reframing change, challenge, and chaos as your greatest opportunities for growth.  Leadership expert and executive coach Libby Gill shows you how to: • Infuse your leaders - at all levels - with a deep sense of purpose and a future-focused vision using the science-based concepts of Hope Theory; • Identify the unique Leadership Superpower that motivates you and influences others; • Take the Accountability Challenge and leave the event with tools and takeaways to ignite purpose and drive performance. Read About Libby Gill
Session: Blockchain and Government
Speaker: Robin Phelps, UCF Venture Accelerator, Blockchain Innovation Village Initiative
Time: 11:00 am-11:45 am

This session will cover aspects of Blockchain and it's relevance / opportunities for use in government. Topics include an overview of the Florida blockchain legislation passed this year as well as specific government initiatives and applications deployed in the U.S. and international. We will conclude with some perspectives on the potential first wins and the future direction of blockchain in government.  Read About Robin Phelps
Session: Best Practices for Digital Accessible Documents: Avoiding Lawsuits and Future Proofing
Speakers: Dennis Quon and Scott Baker, Crawford Technologies
Time: 11:00 am-11:45 am

With recent string of Florida lawsuits, accessibility is top of mind for many Florida Municipal Governments. Once your website is accessible, making digital documents is essential and arguably just as important as your websites. There can be hundreds, or even hundreds of thousands of document pages that need to be digitally presented, it’s clear that organizations need a sustainable, scalable and cost-effective method for document remediation. What is the right solution? Desktop remediation? Outsourcing? Or perhaps Auto Tagging? The initial challenge is to identify and locate these documents. We’ll discuss available solutions and available technology to provide a sustainable and scalable solution. We will also discuss when to use these tools, which tools are best for different types of documents, and when and why manual remediation and quality assurance is required. Read About Dennis Quon   Read About Scott Baker
Session:  Ransomware Post-mortem, an FBI Perspective
Speaker: Gary Hopewell, FBI
Time: 1:15 pm-2:00 pm

A discussion on ransomware from the FBI perspective.  What trends do we see, what we can do for you, and potentially some steps you can take to avoid getting compromised. Questions are highly encouraged and the discussion can get into any area the participants are interested in. Read About Gary Hopewell
Session: Digital Communities Making IT Real: The City of Doral
Speakers: Dr. Patricia L. McCarney, World Council on City Data and Rob Silverberg, Dell EMC and Gladys Gonzalez, City of Doral
Time: 1:15 pm-2:00 pm

Everyone wants to become a “Smart” City or County. The challenge is where do you start and how do you get there? This panel discussion of city officials and technology industry experts will map out for the audience the building blocks and road map of prosperity, sustainability, and resiliency in becoming a Digital Community. This will include the discussion of the essential infrastructure to ensure a strong foundation to build digital technology on, in order to improve efficiencies, bolster the economy, save tax dollars, avoid disruptions and downtime, and deliver outstanding customer service to our communities. The City of Doral, which is only one of five Cities in the United State to be certified by the World Council on City Data, will be the use case of how the essential pieces in becoming a Digital Community can be successfully put together and make IT REAL. Read About Patricia McCarney   Read About Rob Silverberg   Read About Gladys Gonzalez
Session: Moving Toward What Target? Using Data Resources More Effectively to Improve Performance       
Speaker:  Susan Boyer, Florida Benchmarking Consortium
Time: 2:00 pm-2:45 pm

What do local governments struggle with when trying to use data to deliver services? What are the pitfalls when a local government uses data to improve efficiency and effectiveness? Are you taking advantage of using data to develop your departments strategic plan? These are key questions local governments should ask as they try to move their provision of services and make the data more understandable through analysis, visual aids and training. Join us as we explore and learn the purpose and goals of the FBC and what if offers Florida local governments to get the most from the data collected and analytics used.  Read About Susan Boyer
Session: Securing your IoT Devices
Speakers: Tim Titus, PathSolutions and Parsram Rajaram, City of Winter Park
Time: 2:00 pm-2:45 pm

What you don't know will hurt you. The bad guys only have to be right once. If your loT devices are communicating with their manufacturer for updates, that's ok - but if they're talking to a server in North Korea, you've got problems. Knowing exactly where your devices are connected and who they are talking to is becoming more critical. The same holds true for your loT devices as well as
any device on your network. Join this technical session and learn how to learn who your devices are communicating with and where your data is going.  Read About Tim Titus  Read About Parsram Rajaram
Session: Disaster Recovery Committee 
Moderator: Ken Watson, Sarasota County 
Time: 2:45 pm-3:45 pm 

For those individuals who are interested in Disaster Recovery, Business Continuity and Cyber Security please join us from 2:45 to 3:45 on Wednesday July 24th.  A hot topic round table discussion will ensue with predetermined member issues of concern that affect all our jurisdictions.  The DRC is always looking for more team members and you need not be a member to attend our session.  Ken Watson, Senior Manager of Technology Operations for Sarasota County, will be chairing the session and looks forward to strengthening our posture individually and collectively in these critical areas of concern.  #WeAreFLGISA
 Thursday July 25, 2019

Session: Bridging and Minding Generational Gaps: Working as One
Speaker: Amelie Karam
Time: 8:45 am-10:15 am 

There is a “changing of the guard” in the workplace. Boomers are retiring at an accelerated rate and Generation X and Millennials filling the voids. This talk helps attendees clearly understand and think about how different generations respond in the workplace and how to use those generational differences to create more favorable work environments. The audience leaves this presentation with a broader understanding of all generations and how critical it is that different generations be respected for their unique contributions, as well as their differences. Read About Amelie Karam

Closing Keynote Session: It's Your Ship
Speaker: Mike Abrashoff, Grassroots Leadership Inc.
Time: 10:45 am-12:00 pm

When Mike Abrashoff took command of the USS Benfold, morale was low, turnover was high and the ship’s performance ranked near the bottom of the Pacific Fleet. Just twelve months later Benfold was ranked #1 – using the very same crew. The lesson was clear – leadership matters and culture is everything. This inspiring talk is for every individual and organization looking for practical and usable ways to take organizational performance to new heights. In Mike’s case, he realized that before the ship’s performance could change, he had to change his leadership style. Mike worked to create a culture of trust and empower his crew to take charge and use ingenuity and initiative to improve every aspect of the way things were done. Top down leadership is dead, so when the crew would present a problem, Mike became famous for responding “What would YOU do? It’s YOUR ship!” Mike’s presentation leaves audiences with the tools and inspiration to accomplish big goals. Read About Mike Abrashoff